Thursday, July 7, 2011

Sky apologises for Haye-Klitschko technical problems

? Many missed fight due to 'issue' with new bookings system
? Replays to be shown free on Sunday

Sky has apologised to customers after its coverage of David Haye's fight with Wladimir Klitschko was hit by technical problems.

The broadcaster said it had an "issue" with new telephone and online bookings for Saturday night's world heavyweight unification bout due to "unprecedented demand".

The glitch meant many sport fans were unable to order the �14.95 pay-per-view fight.

During the contest, which saw England's Haye lose in Hamburg on points, Sky's Twitter feed urged those experiencing problems to "please find your nearest pub".

A statement posted on Sky's website following the fight said: "We are sorry to have disappointed any viewers who were unable to order Haye v Klitschko. Sky had an issue during the evening with new telephone and online bookings for the fight.

"We had encouraged early booking over three weeks leading up to the fight. However we experienced unprecedented demand on the night and whilst early telephone and online purchases worked, there were issues with late bookings through these routes on Saturday."

Sky said free replays of the fight will now be available to all customers at 9am, 1pm and 7pm today.


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